Help Center
Here listed the most frequent asked questions from our fans and clients, to help you understand our service better.
our Program
We have camps available all across Europe, including the UK, Ireland, Germany, France, Spain, the Netherlands, Austria, and more. We also offer a few camp options in the United States.
The camp generally involves the following theme or topic:
-Discovering the Europe (Language, culture and life)
-Language Learning (English, French, German, Spain and others)
-Adventure and Exploration (Rock Climbing, High Ropes etc.)
-Sports (football, horse riding, surfing, diving, waterskiing)
-Science and Technology (space exploration)
-Arts and Creativity (music, fine arts and dance)
-Natural Environment (ecosystems, marine conservation, sustainable development)
Some camps may involve more than one theme. Feel free to let us know your preference and we can help you pick the more proper option.
Since Europe is a multilingual region, camps in different areas may involve different languages. Some camps primarily use English, while others may involve bilingual or multilingual communication.
Please refer to the specific camp details for more information.
Most camps are residential, as they better help children unlock their potential. However, some camps do offer day camp options. Please refer to the specific camp details for more information.
Camp schedules mostly align with European holiday periods.
Summer camps run during the summer break (Late June to early September), Winter camps during the Christmas holidays (Mid-December to early January), and Easter camps during the Easter holidays (Late March to early April).
Registration for these camps usually opens about three months before the respective holiday.
Registration for camps typically opens 4 months in advance.
It’s ideal to start selecting and registering 3 months before the camp begins, as there are more options available. This is especially important for international students who need a visa：Registering 4 months ahead is highly recommended.
If you register 2 months in advance, many popular camps are often already fully booked, and your options will be significantly limited.
After you purchase the camp and complete the payment, your registration request will be promptly submitted to the camp for processing. Please wait for a confirmation of your spot, which typically takes around 3-5 business days. Your registration is only considered successful once you receive the confirmation from the camp. If your registration cannot be completed due to availability limitation, you will receive a full refund.
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premium service model
Our goal is to enhance your traveling experience to develop during the journey. We provide both products to kids or their whole family. Search our shop and discover more ideas.
If your kid is traveling alone, we offer a comprehensive, concierge-style service. From airport arrival to departure back home, we handle everything, including accommodation, transportation, summer camps, and other custom travel arrangements. You just need to tell us your planned departure time, travel duration, and experience goals, and we’ll take care of the rest.
If you’re planning a family trip with your child, we can create a custom itinerary that lets you experience the destination like a local. We’ll design separate schedules for parents and children, ensuring both enriching experiences for the kids and leisure time for the parents, making the most of your family vacation and creating unforgettable memories.
In addition, you can add a little extra surprise to your planned trip, such as a local camp experience for your child or a unique cultural exploration day for your family. Just let us know your needs, and we’ll help you find the perfect match.
Local Hub: Someone trusted who can provide you the first-hand information and offers you the valuable local opinions towards where worth to stay, to eat and to visit and importantly, where not to. Refer Travel like a local and finds more inspiration in this area.
Refer Shop you can find the our international camps available and purchase the products that you prefer.
Some camps may not be available for booking yet, but you can reserve a spot in advance to ensure you secure a place as soon as they become available.
Returns & Exchanges
Most summer camps are non-refundable once booked. However, each camp offers the option to purchase premium cancellation insurance. This insurance covers situations such as camp interruptions due to sudden illness. With a medical certificate, a claim can be filed with the insurance company for compensation.
When you register the camp, the cancellation service can be booked with an extra cost.
Yes, you can make a change during before the camp has been finally confirmed. Let us know as soon as you changed your mind.
